Shipping Policy
Hemp Cow Shipping Policy:
At Hemp Cow, we are committed to ensuring that your orders are processed and delivered efficiently. Please review our shipping policy to understand how we handle orders, shipping timelines, and costs.
Processing Time
•All orders are processed within 1-2 business days (excluding weekends and holidays).
•Orders placed after 3:00 PM will be processed the next business day.
•If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there are significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method selected.
•Standard Shipping: 3-7 business days
•Expedited Shipping: 2-3 business days
•Next-Day Shipping: 1 business day (available for select locations)
Please note that delivery delays can occasionally occur due to factors beyond our control (e.g., carrier delays or weather).
Shipping Locations
We currently ship within the United States. Unfortunately, we do not offer international shipping at this time.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.
Shipping Restrictions
Certain products may be restricted based on state laws or shipping carrier restrictions. Please ensure that your product is eligible for shipment to your location. We do not ship to P.O. Boxes or APO/FPO addresses.
Lost or Damaged Shipments
Hemp Cow is not responsible for packages lost or damaged during transit. If your order arrives damaged, please contact us at [email protected] with your order number and a photo of the damage. We will work with you to resolve the issue.
Changes to Your Order
If you need to make changes to your shipping address or cancel an order, please contact us immediately at [insert contact email]. Once an order has been shipped, we are unable to make changes.
For any questions regarding shipping, feel free to contact our support team at [email protected] or (864)686-4423. We’re here to help!